We recognise that sometimes letters or emails go unnoticed.
We therefore allow some reasonable time for the debtor to make payment and if this isn’t made we will arrange for an enforcement agent to visit the home address with the aim to come to a payment arrangement.
The ideal and cheapest situation for the debtor is to make a full payment, however when this is not possible a payment plan can be reviewed.
The cost for arranging an enforcement agent to visit the home address is paid by the debtor, so we always recommend the debtor pays the amount outstanding as soon as possible.
